Candidatei-me online. O processo levou 2 meses. Fiz uma entrevista na empresa Verizon (Enfield, CT).
Entrevista
Multiple interviews over the phone with different levels of HR, then one in store interview. The in store interview is dependent on the manager. In my case, it was better to have a conversation than a question / answer format.
They're looking for customer service experience or a way to relate to it. Someone who is nice and friendly and knows how to hold a conversation and ask questions is going to stand out.
Perguntas de entrevista [1]
Pergunta 1
Please explain a time when you helped a customer who wasn't happen in some regard. How did you handle the situtation / what was the outcome?
Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa Verizon.
Entrevista
The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture
Perguntas de entrevista [1]
Pergunta 1
What type of previous experience to you have?
-Tell us about a time when you were faced with a difficult situation that you did not think you could overcome
-Why do you want to work for Verizon
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Verizon em jul. de 2022
Entrevista
I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to deal with an angry customer and what did you do?
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Verizon em set. de 2021
Entrevista
There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.