I answered the question honestly in that I explained that my goal was to become certified in all programs that I could. I am a very clean cut mother of teens. At the time of my interview I was currently studying to receive my Apple Tech certification. I found it fascinating that the gentleman conducting the interview had visible tattoos on his arms. After not receiving the job, out of curiosity I dropped by the store a few weeks later to see what sort of person they had hired. Three of the employees at the counter were sporting piercings and had tattoos. All were under the age of 26. It appeared to me that the corporation hires primarily high school or college students. I have spoken with many customers who have received service from the store and all have been happy.