Pergunta de entrevista da empresa CGI

What is the difference between Access Request and Incident

Respostas da entrevista

Sigiloso

1 de out. de 2016

Cycle of ITIL process, different methods to use in different IT Scenarios.

Sigiloso

9 de set. de 2019

Access request are for getting acess to any application or system. Incidents are for issues, especially production issues.