Pergunta de entrevista da empresa AutoZone

What will you do when you face an angry customer?

Respostas da entrevista

Sigiloso

23 de jun. de 2015

Remain calm and refer him to a manager to help solve a problem. If no manager is around explain the policy regarding his issue. If it is not within policy apologize and say that there is nothing else that could be done.

1

Sigiloso

14 de ago. de 2010

Try to make him/her come down!!

Sigiloso

2 de set. de 2010

laugh cause it makes them angier and its funny cause they get angrier(Ive done this customer finally got it cause he wouldnt get anywhere with me yelling at me like a child and calmed down was funny as *ell)