Pergunta de entrevista da empresa Anthony's Restaurants
When faced with a difficult customer, what skills do you use to handle the situation?
Resposta da entrevista
Sigiloso
12 de jul. de 2024
I use my communication skills to reiterate what the customer is feeling and validate them, then I offer solutions that will be best catered to the guest and their issue. Always being respectful and kind to the customer.