This was an Off-campus Online interview. Initially communication: The recruiter calls you to know your current experience and if that matches the job role at ZS, if yes, they schedule the first round of the interview called "Case Study" round. Case Study: The case study will be a business problem, where you need to come up with the approach to get the answer, it doesn't matter if the answer is correct, if the approach is shaky, they won't consider you. So focus on the problem, and make sure you come up with a logic to back your answer. Once you get a go ahead on this round, the recruiter will schedule your interview for the second round, the EBI+FIT round. EBI+FIT: Now this interview will be taken by an Associate Principal/Principal/Partner of ZS associates. They will ask you questions where you're in tough situations. So make sure you're confident enough to break through the barrier. Also, they ask guesstimates to check how good you are in breaking down a given problem. Once you crack this, you'll receive the email confirmation from the recruiter that you've cleared all the rounds in ZS.

I received a call from ZS associates in December 2020 for the position of Business Operations associate consultant. Pre-Interview: The HRs reached out to me and explained the whole procedure. They were very professional in communicating the details about the interview. Interview: The interview was based on what I have done in the past. The interviewer lacked a lot of functional knowledge and couldnt frame his questions properly which resulted in ambiguity. Post Interview: I must have called them 10+ times in the following week but they didn't answer. The reason is beyond my contemplation. I was not communicated any progress further. Very Unprofessional on the Talent acquisition team's part.