This was one bizarre interview where the recruiter pretty much told me that candidates based nearby their London office were preferred, knowing in advance that I was based in Ireland (so was the job ad). He could just email me and ask if I was willing to relocate, which was his first question. Not a great start, really. Then, when I highlighted that my main reason to change jobs was the lack of career progression opportunities, he told me that there were quite a few people that have spent already 8 years working as CSM in Zoom, thus, career progression in Zoom meant taking on larger clients. To top it off, when I asked him to tell me about the role and their KPIs he knew absolutely nothing! He couldn't say anything else than "this is a regular CSM role". I was shocked about his lack of interest and preparation. The recruiter was one of the least energetic and unengaging individuals I have ever come across. Red flags everywhere! This may be a good company to retire or work for a paycheck, but forget about doing anything meaningful there.

Listed as remote - was told on first interview it was hybrid. I would advise advertising correctly but the response were fast and it was easy to book with the recruiter