We are looking for a Rope Access Supervisor / Trainer! Learn more about RAM at RAMACCESS.CA

RAM, Rope Access Maintenance Inc, is a premium Rope Access provider located within Toronto, Ontario. RAM provides Construction, Maintenance and Inspection services throughout Canada.

Over the years RAM has developed to become an innovative, dependable leader within the commercial and industrial sector with a particular focus on General Construction. We are committed to providing turnkey solutions to our clientele using our expertise and agile project execution.

RAM Core Competencies include:

• General Maintenance & Repair
• Rope Access, WAH, Rescue and First Aid Training
• Inspection Services including NDT/NDE: Ultrasonic, Magnetic Particle, Visual
• Certified Welding and Steel Work
• Concrete Coring & Civil Construction Repair
• Electrical Upgrades & Retrofits
• Coatings, Sand Blasting & Painting
• Commercial Cleaning Services
• Mechanical & General Millwright Work

RAM is highly focused on company cohesion and a friendly, secure work environment for all. We have a long operating history and we are looking forward to bringing onboard highly motivated individuals onto the team!

We are currently seeking a Rope Access Supervisor / Trainer to support RAM’s field construction operations and Training Division. This is a hybrid role, with approximately 50% field supervision and 50% training support; subject to change based on market demand. The role reports to Operations / Project Management for field assignments and to the Training Manager for training-related duties.

Duties & Responsibilities

Field Supervisor

• Act as a competent IRATA Level 3 Supervisor on RAM field projects.
• Plan rope access systems, rescue plans, rigging, hazard controls, and safe work methods.
• Provide safety management, worksite organization, and supervisory leadership to rope access crews.
• Execute rope access projects from setup through completion.
• Supervise and ensure the safety, performance, and productivity of technicians and team members.
• Maintain a solutions-focused approach when dealing with clients, crews, and subcontractors.
• Perform and verify buddy checks, equipment checks, rigging checks, and rope access system checks prior to use.
• Ensure Level 1 technicians and other workers are properly supervised and using appropriate PPE.
• Coordinate with Operations Managers regarding project work, schedules, documentation, and execution.
• Liaise with clients and site operations teams to confirm scope, site expectations, and safe execution.
• Prepare and submit required project information, site documentation, and reports to RAM HQ in a timely manner.
• Travel to various project locations as required.
• Perform other related duties as reasonably required by the company

Rope Access Trainer

• Assist the Training Manager with delivery of rope access training in accordance with RAM procedures and applicable standards.
• Support trainee induction and orientation, including review of risk assessments, rescue plans, method statements, and training area requirements.
• Deliver course content competently, methodically, and professionally.
• Maintain supervision, safety, and organization throughout training courses.
• Support development and improvement of training programs, course content, training facilities, and training methods.
• Support a positive customer experience while maintaining RAM safety standards and operational requirements.
• Maintain the training facility and equipment in a safe, tidy, organized, and hygienic condition.
• Identify faulty or damaged equipment and ensure it is removed, quarantined, or reported as required.
• Liaise with IRATA assessors, SPRAT evaluators, and other third parties before and during evaluations.
• Keep the Training Manager informed of course progress, trainee issues, and assessment results.
• Complete and file required course documentation, including trainee records and logbooks.
• Assist with training-related administration, including candidate registration, phone inquiries, walk-in inquiries, certificates, data entry, statistics, marketing, presentations, and business development support.
• Perform other related duties as reasonably required by the company

Required Certifications & Qualifications

• Current IRATA Level 3 certification.
• Current SPRAT Level 3 certification.
• Current RASS - Rope Access Safety Supervisor certification, or ability to obtain is an asset
• Instructor / Trainee Instructor status or willingness to work toward full Instructor status.
• Strong working knowledge of rope access systems, rescue techniques, equipment, rigging, maneuvers, climbing, hauling, and advanced rope access supervision.
• Ontario Supervisor Health and Safety Awareness in 5 Steps, Working at Heights certification, WHMIS certification.
• Minimum of 5 years of experience as an IRATA Level 3 Supervisor is an asset.
• Previous customer service experience preferred.
• Strong communication, leadership, professionalism, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic computer systems.
• Working knowledge of the IRATA International Code of Practice.
• Knowledge of equipment inspection, buddy checking, rigging verification, and worksite documentation.
• Valid driver’s licence required.
• Minimum high school diploma or equivalent.

Work Conditions And Physical Capabilities

Field / Construction: Be capable of functioning in climatic extremes, work under pressure, handling heavy loads, physically demanding, attention to detail, good hand-eye coordination, combination of sitting, standing, walking, bending, crouching and kneeling.

Training Center: Office / Safety Training Environment, Coworking space within a team office including; kitchenette, staff bathroom and Training Facility, training office and gear store.

Additional Desirable Qualifications:

• Confined Space Rescue Instructor Certifications.
• Tower Rescue Instructor Certifications.
• GWO (Global Wind Organization) Instructor.
• PPE Inspection Courses.
• Hoisting and Rigging Instructor Certifications.
• Working at Height Instructor Certifications.
• First Aid, EMR, First Responder Instructor Certifications.
• Other occupational health and safety certifications / instructional experience (JHSC, Supervisory training, fit testing, LOTO, OHSA)

What We are Offering

• Full-time position / Local Work / Year-round work
• A 5000 sq/ft Rope Access Training Center / Professional Office Environment
• State of the art steel work; purpose built for rope access and occupational health and safety training
• Dedicated training rope access and rigging equipment. Employee discounts on Rope Access equipment and store products from over 40 brands.
• Work alongside Industry leading training professionals
• Highly focused safety culture.
• Company sponsored Rope Access Training and Re-certification
• Opportunities to grow within the company
• Awesome company events that happen a few times a year
• A RAM uniform and swag.

Strictly No Phone Calls

All applications through INDEED

Pay: $42.00-$47.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Education:

• DCS / DEC (required)

Experience:

• Rope Access Supervisory: 3 years (required)
• Rope Access: 3 years (required)

Language:

• English (required)

Licence/Certification:

• IRATA level 3 (required)
• SPRAT level 3 (required)

Location:

• Burlington, ON L7L 6A4 (preferred)

Willingness to travel:

• 50% (preferred)

Work Location: In person