Industry

Recruitment & Talent Acquisition (Healthcare & Customer Support Focus)

Work Arrangement

Fully Remote

Job Type

Full-time | Independent Contractor

Work Schedule

40 hours per week, Monday to Friday

Core hours: 9 AM – 5 PM EST

Locations

Remote (LATAM and PH)

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview:

We are hiring a Talent Acquisition Partner (Healthcare & CS Focus) to own full-cycle recruitment delivery across healthcare, customer service, and generalist roles. This role is primarily execution-focused, with the majority of time spent driving recruitment delivery and ensuring roles close efficiently and at high quality.

You will partner closely with hiring stakeholders to rigorously evaluate talent, manage interview and offer processes, and ensure each hire meets a defined quality bar. While sourcing support and systems are provided, you are accountable for converting pipelines into successful placements. This is a high-ownership role best suited for someone who thrives in structured, KPI-driven, and fast-paced environments.

Your Impact

In this role, you will directly influence hiring outcomes across multiple functional areas by turning qualified pipelines into consistent, high-quality placements. You will reduce time-to-hire without compromising standards and improve interview-to-offer conversion through disciplined screening and calibration.

Your work will strengthen stakeholder trust, improve talent quality, and ensure long-term placement success. By maintaining structured processes and data accuracy, you will contribute to predictable, scalable recruitment performance across the organization.

Core Responsibilities (with percentage allocations)Full-Cycle Recruitment Execution – 60%

• Manage intake calls, role calibration, candidate screening, interview coordination, and offer closure.
• Ensure active roles are fully vetted and interview-ready prior to candidate submission.
• Drive hiring outcomes while maintaining defined quality standards and timelines.
• Maintain consistent communication with stakeholders throughout the hiring process.

Healthcare, Customer Support & Generalist Role Coverage – 20%

• Recruit healthcare roles such as Patient Care Coordinators, Care Navigators, and Medical Billing Specialists.
• Recruit customer service roles including Customer Service Representatives and Bilingual Support Representatives.
• Recruit generalist roles such as Executive Assistants, Operations, and Administrative professionals.
• Evaluate candidate competency, communication, and role alignment without lowering hiring standards.

Targeted Sourcing Support – 10%

• Conduct focused sourcing for niche, time-sensitive, or underperforming pipelines.
• Leverage LinkedIn and other sourcing tools strategically to strengthen candidate pools.
• Partner with automation systems and internal sourcing resources to optimize results.

Stakeholder Partnership & Process Discipline – 10%

• Lead structured intake calls to define success profiles and hiring trade-offs.
• Set realistic expectations on timelines and market dynamics.
• Maintain accurate ATS/CRM data and track role-level KPIs including time-to-hire and conversion rates.
• Flag risks, bottlenecks, and process gaps proactively.

Requirements

Must-Haves (Required)

• 3+ years of full-cycle recruitment experience.
• Proven experience recruiting healthcare and customer service roles.
• Demonstrated ability to close generalist roles efficiently.
• Strong screening, structured evaluation, and offer-closing skills.
• Experience recruiting for US-based clients.
• KPI-driven, outcome-oriented mindset.
• Clear, structured written and verbal English communication.
• Ability to thrive in fast-paced, high-performance environments.

Nice-to-Haves (Preferred)

• Experience hiring for US-based startups or high-growth companies.
• Background in agency recruitment environments.
• Exposure to performance-driven recruitment systems and scorecard methodologies.

Tools ProficiencyMust-Haves (Required)

• ATS / CRM systems (Workable experience a plus)
• LinkedIn Recruiter
• Google Workspace
• Notion
• Slack

Nice-to-Haves (Preferred)

• Recruitment automation tools
• Assessment platforms
• Analytics or dashboarding tools

Benefits

What You’ll Gain:

• Monthly performance bonus
• Fully remote, forever
• Annual team retreat
• Unlimited PTO
• Real-world experience in recruitment marketing and sourcing
• A behind-the-scenes look at how we connect people with opportunities
• A supportive team that values your growth and ideas

Ready to Join Us?
If you’re hungry to lead, build, and scale—and you’ve done it before—then this is the opportunity you’ve been waiting for. Apply now and help us build the world’s best recruitment team!