Responsibilities:

• Answers, screens and directs phone calls in a polite and friendly manner; takes messages and schedules meeting rooms.
• Gives general information in response to public inquiries.
• Greets citizens and visitors in a warm and cheerful manner; determines the purpose of each person’s visit and directs them to the appropriate office.
• Performs various administrative and clerical support tasks, including but not limited to stuffing envelopes, posting and/or sorting departmental mail, preparing new resident packets and processing solicitation applications.
• Performs basic filing and recordkeeping.
• Implements City’s Mission, Vision, and Values.
• Pursues innovation in City service delivery.

Preferred Qualifications:

• Completion of secondary education or equivalent.
• Experience in Customer Service.
• Valid Ohio driver’s license.

Job Details