Experience : 0 - 1 Years
Education : 12th / Under Graduate / Graduation - Any Specialisation
Location : Durgapur
Type of Employment Full time
Job Shift : Night Shift(9.00 PM - 6.00 AM)
Salary Package : As per industry standards
Job Responsibilities :
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Desired Candidate Profile :
Customer Focus.
Customer Service.
Data Entry Skills.
Exceptionally self-motivated and directed.
Keen attention to detail.
Ability to motivate in a team-oriented, collaborative environment.
Excellent Communication skills
Apply now
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