Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
Are you a polished, process-driven professional who loves bringing order to a fast-paced environment? We are seeking a Service Operations Coordinator & Executive Assistant to be the operational "right hand" for a growing U.S.-based irrigation service business. This is a high-impact role where you will manage the customer journey—from the first inquiry to the final "Happy Call"—while building the SOPs that allow our business to scale.
Q: What is the primary focus of this role?
A: It is a 50/50 hybrid of Executive Support and Service Coordination. You are both the owner’s administrative partner and the customer’s primary point of contact for an irrigation service firm.
Q: What software will I use daily?
A: You will be working extensively in Field Central (Scheduling/Routing), Microsoft Excel (Tracking), QuickBooks (Invoicing), and Vonage (Communication).
Q: What does "Success" look like in this position?
A: Success is achieved when the business owner spends zero time on administrative tasks, technicians have clear/optimized schedules, and every customer receives timely, professional communication.
Q: What is the exact work schedule?
A: This is a full-time position aligned with 8:00 AM – 5:00 PM Pacific Time. Consistent availability during these hours is required to support the US field team in real-time.
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