Position Summary

We are searching for a Credit to Cash Analyst to support the Brazil portfolio. The candidate will be provided with an accounts receivable portfolio(s) to effectively manage in alignment with the Teleflex Global Credit to Cash policy. Critical to the role are excellent customer service skills and a continuous improvement in mindset. The Credit to Cash Analyst is responsible for managing the day-to-day collection to deliver consistent, improved results over time, following and understanding the C2C processes. The ability to work as part of a team is necessary for this position, as the analyst will work closely with process owners to ensure process improvement is ongoing and excellent customer service is provided.

Principal Responsibilities

• The Ability to work independently and as a team with emphasis on problem-solving, reporting customer credit risk, monitoring collections, and solving billing issues as they arise.
• Report portfolio status to the manager and effectively utilize systems available to create those reports.
• Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
• Work in collaboration with peers, customers, and process owners for a win-win outcome.
• Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
• Understand internal audit controls and partner with manager to ensure compliance.
• Evaluate process and ensure compliance with policy.
• Demonstrate the ability to be self-aware and build trust in all relationships.
• Communicate the status of tasks with the direct manager and provide other departmental support as requested.
• Adhere to the company code of ethics and all company policies and procedures, rules, and regulations.
• Complete other duties and tasks assigned

Education / Experience Requirements

• Bachelor’s Degree preferred, in Finance, Accounting, or a related field.
• 2+ years of Credit and Collections or customer service experience preferred.
• Knowledge of and ability to apply accounting principles and procedures.
• SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.
• Excel- advanced.
• SAP, ERP, and CRM software experience preferred.

Specialized Skills / Other Requirements

• Excellent written and verbal communication skills.
• Team mindset and solutions focused.
• Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
• Excellent planning, communication, and organization skills with strong attention to detail.
• Ability to work collaboratively with partners.
• Proven ability to learn new systems and processes.
• Takes initiative to investigate and problem-solve to provide effective solutions.
• Proficient in Microsoft Office applications, specifically Word and Excel.
• Ability to perform tasks with minimum supervision.

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