About us
Veterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals.

Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital. Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs.

Job Overview
We are seeking a dedicated Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical office setting.

Responsibilities & Requirements

• Provide VSC's Standards of Exceptional Client Service
• Greet clients with a warm smile, strong eye contact, and approachable demeanor.
• Guide clients through the check-in process, ensuring accurate verification and updates of patient information while maintaining a calm and supportive atmosphere during both routine and emergency situations.
• Answer phone calls on a multi-line phone system in a friendly and professional manner and direct calls appropriately
• Manage client and patient accounts
• Schedule and confirm appointments
• Self-motivated, and independent, but works well with a team
• Strong multitasking skills
• Demonstrate a positive outlook and maintain a professional composure
• Ability to work long periods at a computer
• Candidates need to speak and write fluently in English
• Must be able to type a minimum of 50 wpm
• Willing to take on and perform additional duties as assigned or needed

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free flu shots
• Free health screenings
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid time off
• Pet insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience:

• Medical office experience: 1 year (Required)
• Typing: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Commute:

• Bannockburn, IL 60015 (Required)

Ability to Relocate:

• Bannockburn, IL 60015: Relocate before starting work (Required)

Work Location: In person