Front End Supervisor

· Responsible for all front-end operational functions which includes safety, security, housekeeping, customer service and monetary handling.

· Receives cash till from treasury and distributes them to assigned personnel.

· Ensures that supplies for front-end and membership operation are readily available for operational use.

· Attends to the member- customers’ needs and requests.

· Prepares the front-end and membership section before store opening.

· Receives and verifies the control fund from the vault for front-end use.

· Balances and remits to treasury for closing.

· Receives payment and verifies amount due as shown on the POS/ terminal against payment offered, gives change if necessary.

· Extends/ performs standard greeting procedure before and after every transaction.

· Conducts testing of appliance items bought by member-customers.

· Ensures that the assigned areas are clean, checks-stands, front-end office and locker rooms.

· Fills out the UPC problem log and submits it to the inventory auditor.

· Accurately monitors the marked down items/ volume shopper for inventory purposes.

· Transacts all in-house shopping for internal auditing.

· Monitors all Front- End personnel’s performance and evaluates them accordingly.

· Observes proper grooming.

· Practices courteousness towards member-customers, visitors and employees.

· Practices proper decorum as per Code of Conduct and Standard Operating Procedures.

· Observes punctuality at all times.

· Performs other tasks as may be assigned from time to time.

Job Type: Full-time

Work Location: In person