Rebuild of the business required - Avaliação de funcionários no cargo de Engineer na empresa Computer System Integration

1,0
22 de mai. de 2024
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Prós

Pay was decent and the company was flexible with work location Some very talented people still in the business

Contras

Multiple redundancies around 20% of the business were let go late last year. A lot of talent left as part of this which very much was a spreadsheet exercise and didn't take how the business operates in to account. Work is sporadic and you will be pulled between multiple projects when the sales team sell something they dont have skills in. Development isn't encouraged unless a technology is sold Management openly lie to leavers to convince them to retract their resignation. This happened to me Pay rises will be offered if you hand your notice in and not before then

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1,0
19 de set. de 2016
Funcionário(a) sigiloso(a)
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Prós

None. Got no help when trying to start working. Person was sick, no one contacted me nor was I given a list of other people to contact for help. It's a bummer for the few that really wants to work but can't and don't have any option for help. Just waiting for the person to come back from being sick....

Contras

The person helping me could not send a simple usps package, had to send twice, never got the package. Then never responded after contacting everyday for at least a week. On a Wednesday, the person claimed they were on sick leave but who doesn't let the team members know or add a contact person to work??? Does not have a good communication system.

1
1,0
30 de jun. de 2022
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Prós

Some very talented staff spread amongst the company, sadly they are rarely given the chance to succeed due to CSI's lack of interest in it's own people.

Contras

- CSI, it's board, and it's investors only care about one thing, money. This comes at the cost of the hundreds of hard workers who are taken advantage of, underpaid and treated like numbers. I don't think I've ever worked somewhere where I felt less valued or recognised than I did at CSI. - One of the worst commission plans you will ever see in IT Sales, plus each year the targets get more and more unrealistic. Targets & Comms plans usually come out 3 months into the year... - CSI continue to eat up companies, many of which are fully functioning, have incredible work cultures, talented staff and great benefits. None of these are integrated properly and within months the majority of the staff will be gone. Organic growth is not possible due to the unbelievably high level of turnover which is only to be expected. - Hilariously, we all took pay cuts to "keep the company afloat" during the pandemic. The Sales team were given a commission gate if they wanted to earn any commission at all, probably the most demotivating and calculated strategy at saving money I can imagine. Interestingly in that time of economic uncertainty, CSI were able to front the cash to acquire yet another business! - This company will get away with paying you as little salary as possible for as long as possible, it will show no interest in recognising your talent or hard work until it's walking out the door. Pay reviews will usually be met with a flat no, unless of course you've handed in your notice and then anything becomes possible. Expect to earn less and less each year as inflation steadily rises and your salaries and earning capabilities don't. - There are no obvious structures in place to help people progress or move into more senior roles, the policy seems to be to hire externally which rarely works out. - The Senior Leadership Team have some extremely experienced and hardworking individuals, but are completely detached from the rest of the company. They are almost always too busy to help and any support is virtually non existent. - CSI consistently say they are working on building the culture, but fail to improve it in every instance. Things are getting progressively worse as more and more of highly skilled employees are leaving.

2
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Resposta da empresa Computer System Integration
3y
We are disappointed to receive this feedback which we don’t believe reflects the culture at CSI that we take pride in, our business has been built upon and our employees are so proud of. We are always open to any fair comments that give us insight into the employees’ experience at CSI Ltd. Throughout your employment your manager and the HR team are always present to support you with any concerns that could be addressed. We are sorry to hear that in your experience that you didn’t feel valued or recognised. Over the last 2 years we have implemented a number of initiatives to improve employee experience as a whole including a structured performance development process, annual pay review cycle and internal recognition platform which have been received positively. CSI have completed a number of acquisitions, and whilst integrations sometimes doesn’t always go as smoothly as we hope, we endeavour to successfully integrate the employees and systems in order to aim to retain the knowledge and skills. In 2020, employees voluntarily agreed to a temporary salary reduction with the aim to support the business during the unprecedent times of the COVID – 19 pandemic. This voluntary salary reduction was repaid in full to all current employees in 2021. Effective September 2021 the company rolled out an annual pay review cycle, which will take place each September. This year we put focus on supporting our employees, with the cost of living crisis in mind, with a fixed increase based on salary brackets rather than a set blanket percentage increase. This was received positively throughout the workforce with employees both brackets proactively acknowledging the rationale. All employees with the exception of those within their probation period, benefited from a pay increase. Performance development process is designed to facilitate performance review discussions as well as career progression and development desire between the employee and their manager. Where these are discussed, relevant goals are set and where applicable training and development programmes and plans are put in place. We have mentoring and coaching in place and throughout 2023 we will be embarking on a more structured development journey focusing on job families, banding, career progression and succession planning. We have implemented initiatives through the business this year to improve internal communication these include monthly All Hands calls, Senior Leadership Team question channel, ‘a guest’ in team meeting programme and continuously encouraging return to the office, on a hybrid basis, to improve cross-departmental collaboration. The Senior Leadership Team are readily available and continuously encourage direct feedback through an open door policy. We appreciate the time taken to provide feedback and are always looking to improve. We are delighted of the journey we have been through to get to where we are today and plan to roll out more exciting projects and initiatives in the future as we keep getting better at what we do! We are fully committed to providing a positive experience and ensuring fair and equal treatment for all.
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