Bank was a mess. - Avaliação de funcionários no cargo de Customer Care Representative na empresa First Niagara Bank

Benefits and senior management all great

Other than working Saturdays no cons.

If you work hard and show that you care and are trying, you will do well and quickly move up in this bank. I think the bank does well with staffing and recognizing talent. Benefits are pretty good and a you get a good amount of time off! I think communication is pretty good in this bank. A lot of good management.

Just recently, the branch goals have become quite high and difficult to reach and a lot more pressure is being put on everyone. It seems that each year, there are major cut backs to budgets and also a significant amount of people are being let go and the rest are shuffled around. This is pressuring as well, that uneasy feeling of not knowing how long you will be employed for or what other changes are in store for you or the bank.