Overall experience at Firstsource - Avaliação de funcionários no cargo de CSA - Customer Service Associate na empresa Firstsource Solutions

4,0
25 de fev. de 2026
Recomenda
Visão de mercado da empresa

Prós

The company has played a significant role in helping me upskill myself. It has enabled me to learn a great deal about handling different situations and overcoming daily challenges. I have always received strong support from my manager, HR, and supervisor, and their guidance has been invaluable at every stage. I have learned many new things that I now apply not only in my work but also in my personal life. My Team Lead and my entire team have consistently been supportive, and we share a great bond with no disparities. This positive environment has contributed greatly to my professional and personal growth.

Contras

While there may be occasional challenges, each issue is addressed thoroughly. It may take some time, but it is always resolved,

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Resposta da empresa Firstsource Solutions
3mo
Thank you for sharing your thoughtful feedback about your experience with Firstsource. We’re delighted to hear that the organization has supported your learning and growth, and that the guidance from your manager, HR, and supervisor has made a positive impact on your journey. It’s also great to know that you value the supportive team environment and the strong bond within your team.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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