Great team leaders, poor higher support and long hours - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

3,0
19 de nov. de 2017
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Visão de mercado da empresa

Prós

The team leaders and your work colleagues are generally great.

Contras

Head office can be quite rude to home-based agents and the hours are far too long considering the amount of work you have to constantly complete

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Resposta da empresa Firstsource Solutions
8y
Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member. We do continuously congratulate our colleagues throughout our Facebook page but also through reward and recognition. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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