Outsourced customer service - Avaliação de funcionários no cargo de CSA na empresa Firstsource Solutions

4,0
12 de dez. de 2012
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Prós

working arrangement is ok ........... ............... ............... income is not bad for the role good work experience there're some oportunities to interact, not a lot but it exists

Contras

little opportunity to progress career development is at standstill or snailpace... if at all it exists little available from superiors retraining/ interactive feedback is almost unavailable

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5,0
4 de dez. de 2025
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Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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