Great Place to work - Avaliação de funcionários no cargo de Customer Service Representative na empresa Firstsource Solutions

5,0
14 de abr. de 2021
Recomenda
Visão de mercado da empresa

Prós

Great overtime incentives, good working environment and opportunities for progression. Would of loved to stay in this role although was moving abroad.

Contras

High staff turnover due to nature of the job

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Resposta da empresa Firstsource Solutions
5y
Many thanks for your review. It’s encouraging to know you recommend us as an employer. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. We're happy to know that you are satisfied with the compensation and benefits and the enabling work environment being provided at Firstsource. The upward mobility of employees is our key focus and we’re constantly looking for ways to ensure they have access to growth and development opportunities. Great to know that your positive experience is also reflective of the same. We put our best efforts to reduce the turnover of our staff and we are progressing in it. We encourage you to share your ideas with your Human Resources Team. Wishing you a fulfilling career with Firstsource.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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