Customer service - Avaliação de funcionários no cargo de Customer Service na empresa Firstsource Solutions

1,0
20 de jan. de 2022
Recomenda
Visão de mercado da empresa

Prós

There are Some nice people there

Contras

Time your toilet breaks Refuse to pay holiday pay that you were unable to take. No wait time between calls Only criticism no reward or incentives for hard work Unpaid break Poor pay for the amount of work

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Resposta da empresa Firstsource Solutions
4y
Thank you for your review – we’re pleased to hear you connected with some nice people whilst you were with us. Our compensation and benefits scheme is designed to reward people for their personal contribution, and our incentive schemes provide the opportunity for people to earn more in a variety of ways if they want to. We have policies in place to provide clarity and structure to all elements of employment and these are available to all employees throughout their tenure. We’re sorry your experience wasn’t a positive one and wish you good luck for the future.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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