easy accounts - Avaliação de funcionários no cargo de Customer Service Representative (CSR) na empresa Firstsource Solutions

3,0
3 de jul. de 2023
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Visão de mercado da empresa

Prós

work from home, easy processes

Contras

low base pay, hmo is crap

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Resposta da empresa Firstsource Solutions
2y
Thank you so much for sharing your experience with us. We understand that the work-from-home arrangement has been a significant aspect of your experience. We are glad to hear that our company offers this flexibility, as we believe in promoting work-life balance and accommodating the evolving needs of our employees. We continuously review our compensation structures to ensure they remain competitive and aligned with industry standards. We understand that fair and competitive compensation is essential for employee satisfaction and engagement. We also understand the importance of comprehensive and reliable healthcare benefits for our employees. We will review our current HMO provider and explore options to enhance the coverage and quality of our healthcare benefits.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
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Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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