No job security in current UK economic climate - Avaliação de funcionários no cargo de Assistant Manager na empresa Firstsource Solutions

3,0
22 de ago. de 2025
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Prós

Plenty of development opportunities throughout my time in Firstsource, they also ensure you keep refreshed with lots of learning opportunities throughout the year. Employee benefits however did depend on which account you worked on. This however has dried up as the client base shrank.

Contras

As an outsourcing company. job security has always been at the back (and sometimes front) of your mind. If a client pulls out of the UK they will have to obviously shrink the workforce - from frontline to backoffice staff, regardless of performance, tenure etc. The success of the company lies in the hands of it's clients, and all too many times they've seen better value moving offshore in the post COVID years.

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Resposta da empresa Firstsource Solutions
7mo
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you appreciated the learning opportunities and career development available during your time with us; supporting growth and continuous development is something we take pride in. We also understand your observations regarding job security. Our roles are closely linked to client requirements, and changes in the client base can sometimes lead to adjustments across teams. We recognise this can be unsettling, and we continually look for ways to communicate transparently and support colleagues through such changes wherever possible.

Confira outras avaliações da empresa Firstsource Solutions

5,0
4 de dez. de 2025
Recomenda
Visão de mercado da empresa

Prós

Great team support from everyone

Contras

Not much pto and policy change

1,0
18 de mai. de 2026
Recomenda
Visão de mercado da empresa

Prós

None. Deadful company. Stay away

Contras

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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