Prós
In recent months, the company has been growing and doing well financially.
Contras
Nepotism: The CEO and CPO tend to give important positions to people they have personal relationships with. Even if some of these individuals look qualified on paper, it’s hard to see the real value they bring. Some are long-time friends, even holiday companions, and this favoritism is widely recognized across the company. Constant Uncertainty: The leadership often gives the impression of always scheming behind closed doors, which creates an atmosphere of mistrust. Priorities shift suddenly, communication is limited, and employees are left feeling that the ground could move beneath them at any time. This ongoing uncertainty makes it difficult to focus on long-term goals or feel secure in day-to-day work. Toxic Leadership: The C-Suite surrounds itself with people who rarely challenge decisions. This creates an echo chamber where open discussion and healthy debate are limited. Lack of Accountability: Leadership often doesn’t hold themselves to the same standards of rigour they expect from employees. Teams spend countless hours preparing detailed analyses, only to see decisions made on gut feelings or hunches. Data is frequently overlooked or adjusted to support whatever narrative leadership wants to present. This makes the meticulous work feel wasted and demotivating. Lack of Diversity in Management: Non-engineering management roles lack variety, with most filled by MBAs, usually former consultants or ex-Wayfair employees. This has led to noticeable pay gaps, with some managers earning two to three times the salary and up to ten times the equity of middle management or regular employees. Internal talent is often overlooked in favor of outside hires, which discourages career growth from within.