Wonderful Small Company - Avaliação de funcionários no cargo de Funcionário(a) sigiloso(a) na empresa Frax

4,0
6 de ago. de 2018
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Small contact center, schedule accommodations, family type of atmosphere, friendly, business owner's and upper management's door is always open.

Contras

Staffing enough cast members to handle weekend volume, disconnect of polices being enforced between each shift, gossip from leadership, cast attitude on 2nd shift sometimes makes 1st shift not feel welcome and causes unwelcome atmosphere.

Confira outras avaliações da empresa Frax

5,0
8 de ago. de 2018
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Could not ask for better coworkers! Casual environment, owners are very approachable and their doors are always open.

Contras

Recently moved to a bigger office downtown and the new call system has been frustrating to learn.

1
2,0
8 de ago. de 2018
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Amazing co-workers. Always helpful, friendly, they're there when you need them. They're the reason I'm still there.

Contras

The call system doesnt work properly half the time. We were told how amazing this new system would be and 8 months later it doesn't do half the things we're told. You hear a constant annoying ringing sound when calls are holding back to back that will drive you nuts. We are never staffed properly for the call volume that we take on. For the amount of work we do, stress we take on, and only getting either 3-10 min, 2-15 mins, or 1-30 (unpaid) breaks its not worth the pay at this point.

1
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