Prós
- Selling fun electronics products, such as high end headphones and speakers from world's best companies. - Interactions with high end, intelligent customers from around the world. - Great team to work with and make friends with. - Good training programs. - Fair pay with good bonuses and commission/spiff/product prize opportunities. - Yearly trip to Vegas conference for store managers and above. - Despite being retail business, its pretty future proof (against Amazon, etc) as the airport traffic remains consistent or even rises every year.
Contras
- Recently, too much micro-management. - Too much focus on sales metrics, instead of team development. - Store managers forced to punch in and out with the increase in work hours without extra compensation. - Airport specific issues: long lines at TSA, taking a bus to get to work from employee parking; early openings (sometimes at 5am) or late closings (11pm or later).