Work for the experience, leave when something better comes along. - Avaliação de funcionários no cargo de Tech Support Associate na empresa LocalNet

- You won't be micromanaged and there is a great deal of freedom assuming that you get your work done in a timely fashion. - Non-formal and fun work environment - Project oriented with very little end-user support. If you're basing your opinion of this place on the other reviews from Technical Support representatives, don't. - Great place to learn valuable skills (you will work with a bunch of industry-standard open source software such as openldap, freeradius, bacula, postfix, postgres, etc.). While I ultimately moved away from Buffalo for personal reasons, this job has done wonders for my resume.

- Benefits are not paid 100% - On call rotation (If you're a sysadmin, you know that this is a necessary evil almost anywhere you go) - Upper management can be stubborn and set in their ways

Great starter job for those looking to get into help desk work, or customer service, and the co-workers are great.

Questionable policies toward customers, and shrinking customer base. Frequent layoffs as of late, and seemingly lack of caring by the upper management.