Don't Waste your Time - Avaliação de funcionários no cargo de Technical Support na empresa MAM Software

Great team; great people; great environment

Sometimes the guidelines and expectations are unclear.

Good health benefits, stock options. Not much good about this position.

Weekend work is required but not compensated and potential employees are not made aware of this requirement. No work life balance, you are expected to work whenever they feel the pressure from a client of a hard deadline and the employees are in no way compensated for the additional time and stress. Upper management has no clue on how to retain employees, they have a highly concerning turn-over rate. No room for growth, do not expect a raise, if you ask you will be replaced immediately without warning. Immature middle management staff. They do not even have a mission statement and if they do it remains hidden behind close doors like management.