Competitive pay, questionable processes. - Avaliação de funcionários no cargo de Customer Support Supervisor na empresa OpenTable

3,0
26 de jan. de 2024
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Visão de mercado da empresa

Prós

It was remote, relaxed environment for the most part

Contras

Lack of support. They don't set you up for success. Once management have a perception of you it never changes, closing the door for any possible opportunities.

Confira outras avaliações da empresa OpenTable

5,0
2 de mar. de 2026
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Visão de mercado da empresa

Prós

Great place to work - really good work life balance and culture.

Contras

Not much to say, everything is good

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Resposta da empresa OpenTable
23h
Hooray!! Thank you for taking the time to leave this review,
1,0
5 de jun. de 2026
Recomenda
Visão de mercado da empresa

Prós

* It's a great brand * Great partners * Decent product with strong distribution

Contras

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Resposta da empresa OpenTable
23h
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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