Worked in worse places but hope I never have to come back - Avaliação de funcionários no cargo de Funcionário(a) sigiloso(a) na empresa Optum

2,0
24 de mai. de 2026
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Remote work, some departments have great teams while some do not.

Contras

Leadership focused on quantity over quality obsessed with off-shoring and AI. If you are looking for a job here, just don't because they, along with your medical records, are all going to data centers, India, and the Philippines. My role was off-shored twice. The first time, I got stuck with more menial work that was well below my qualifications so I found a new role. The new role announced a large percentage of work being off-shored and performed via AI so I left before layoffs. Treats staff like robots with production standards in some departments not tethered to reality while monitoring every mouse stroke, even employing AI in some departments to try to catch people "not working" despite meeting/exceeding expectations of the role. There is a serious lack of mobility within the company. You can see on the internal social network people complaining of applying for hundreds of jobs. I myself applied for about 50 jobs and had only 3 interviews despite being highly credentialed and qualified. A recruiter from outside the company saw my LinkedIn profile and was very excited for me to come work at their company. She asked me what I wanted to be doing and within 3 weeks, she helped me find a role to do exactly that at a significant pay raise. I'd applied for same role internally 3x over 18 months and heard nothing. Optum could learn a lesson from this because they will still have to fill those roles and now mine too, which is expensive.

Confira outras avaliações da empresa Optum

3,0
4 de jun. de 2026
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Contras

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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