Expectations Too High - Avaliação de funcionários no cargo de Legal Advisor na empresa RAC

The expectations are way too high. The marking structure when they listen in to calls covers too much and too many marks are deducted for small things. Very few people pass probation at the 6 month mark for two reasons: A lot of people have already left before they even reach 6 months The expectations and the marking structure If you are always extending probation, it should reach a point of wondering why that is rather than management falling back on "it was even harder when I was on the phones"