RSA Support Engineer - Avaliação de funcionários no cargo de Technical Support Engineer na empresa RSA Security

Management is poor. Job is overwhelming due to lack of resources. Management is more concerned with metrics than people. About 25 to 30 percent of employees have left the company. There are constant layoffs. No upward mobility. Very difficult to move up levels in the company. Management says that it is not possible to move up. Lack of resources means that support does not have proper equipment. Pay is also low.