Customer Service Representative - Avaliação de funcionários no cargo de Customer Service Representative na empresa Rise Vision

Good company to work at.

None that Im aware of.

You work from home, which is great if you can handle that kind of lifestyle--in theory most people think this sounds ideal, but you usually end up working longer.

Goals were never hit. It's a small company with little room for advances / promotions. The CEO micromanaged. I'm pretty sure some people were phoning it in and not putting in a full days work. Lots and lots of developers and support staff with hardly anyone working sales / marketing. I think there were 2 people in sales and 6 people in support and 3 people in accounting. Bravo to them for devoting so many people to support, but they really should have had a bigger sales team. There were not many women at the company; I don't know how many are there now, but there were only 2 or 3 when I was there. Morale always seemed really low--it was the most depressing HipChat I have ever seen. Most remote companies find ways to make staff feel connected even when they aren't in a physical office--trivia in the work chat rooms with giveaways--little things to remind you that you work with human beings. Senior management seemed to know there were a lot of problems, so one can only hope they've fixed it.