Prós
Ability to take on a lot of tasks and not get super pigeonholed in a role (at least while I was there, this seems to be changing) Some of the people were amazing to work with Was able to be in close communication with dev and product to provide real time feedback from customers that was actually actioned
Contras
Severely disorganized No employee guide, handbook, or organized training and no desire to see one established (all efforts were thwarted) Butt-kissing is encouraged No desire to see customers or users engage and flourish (purely a numbers game to have customer sign up but not actually engage in the platform and no real drive to fix this issue) Offers a product for free that encourages zero engagement from the customers to actually use the product (again, just looking to increase baseline numbers to secure funding) Preys on people who are not super familiar with technology and makes it super easy to set them up, but impossible to churn once they realize they don't get proper support post-onboarding Pushing a product that is not fully fleshed out in order to keep up with competitors who are actually making it work Meaningless job titles in order to maintain morale (roles are ill-defined, managed by people with no prior experience and have no guidance, so everyone is just making it up as they go) The work environment is extremely toxic and over-working is encouraged. In the day and age of employee first mentality, their policies are dated and unwelcome to anyone dealing with physical or mental health issues Throwing others under the bus in order to get ahead is encouraged, and coworkers will blatantly lie to your face in order to get what they want