Great company to work for - Avaliação de funcionários no cargo de Customer Service na empresa SysAid

Working at SysAid means getting a lot of strength, knowledge and the ability to succeed in advancing with maximum professionalism. And all this out of trust, appreciation, and endless thought for the maximum comfort of each and every employee.

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HR does a good job. There is a wellness day once every 2 months and salary is good. Product team also does a good job.

The software is very old and complicated. Move to modern technologies such as micro-services is very half-baked and messy. Work environment is very unstable with people being fired or resigning quite often. Poor code quality, poor development practices, impatient management.