Prós
The benefits and pay are good for retail. But there are better ones out there, in a better environment.
Contras
Some of the long term employees and rude and confrontational, probably out of insecurity, punishing schedules (all night, anyone?). There is a lot of propaganda about the culture that is not true. Can be cutthroat. Training consists of throwing you out there, letting you make mistakes, and then correcting you. Relentless sales pressure. Management sometimes disappears as things go wrong. Impersonal. Very physical, with hours that can start at 5:00 a.m. and go to midnight. A fair number of injured employees from making people move faster and faster as they climb ladders. Very demanding. Manipulation of customers is encouraged. A lot of shrill cheerleading. I do think that going public has damaged them.