Prós
Some autonomy in the position, health benefits are decent.
Contras
Company has surreptitiously cut pay 3 times in as many years to rank and file employees. First they stopped allowing overtime if an employee is not actually in the field working, for instance, if there is a company holiday and 8 hours of paid time off they don't pay overtime for hours worked. They only pay overtime if you are actually in the field or working 40 hours. 2-they gave an average raise of 1.75% with an inflation rate of 8%, effectively a 6.25% pay cut. 3-they cut on call hours from 4 to 2 for people that are on call over holidays or weekends. Some managers with poor people skills. Company newsletter from CEO all positive about employees but no real substance. The biggest bonus from the company are backpacks branded Transcore and insulated mugs.