Fellow employees are great and help where they can. Lead will help assist on what to is be handled and by whom. Working under the main companies name is easy.
Contras
Management does not effectively listen to their employees, if you're currently working here and earn your degree do not expect a large raise per hour. If working with a DBA of TruckPro there is no clear information you're thrown into the position without prior training for that position. If you're skilled, expected to complete the DBA collections and touch up on TruckPro collection accounts as well. If you provide your 2 week notice 4 days before that is up don't be surprised if they fire you for not being able to go in the main office to teach someone how to use Great Plains accounting software even though senior collectors with more knowledge are available to teach the system.