2,0
25 de jul. de 2025
Funcionário(a) atual
San Francisco, CA
Recomenda
Visão de mercado da empresa
Prós
Your fellow CSMs are fantastic, and there are still a handful of truly exceptional individuals in each department who’ve remained since UserTesting’s prime.
Contras
Leadership often lacks accountability, and major changes across product, personnel, and pricing are frequently implemented without sufficient consideration for customers or employees. Since going public, the company has experienced multiple rounds of layoffs. The culture is heavily sales-driven, with many sales leaders viewing other departments primarily as support functions rather than strategic partners. The influence of private equity ownership is strongly felt, reinforcing short-term priorities over long-term vision.