Customer Support - Avaliação de funcionários no cargo de Customer Support Engineer na empresa Veeam Software

5,0
28 de fev. de 2023
Recomenda
Visão de mercado da empresa

Prós

Excelente ambiente de trabalho. Valorização dos funcionários. Plano de carreira.

Contras

KPI alto, porém não é complicado de atingir.

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Resposta da empresa Veeam Software
3y
Olá! Thank you for sharing your great feedback on our culture and career growth opportunities! Our Technical Customer Support teams are vital to our strong NPS scores, and hope you continue enjoying your tie with our Brazil team!

Confira outras avaliações da empresa Veeam Software

5,0
4 de jun. de 2026
Recomenda
Visão de mercado da empresa

Prós

Great work life balance. Working with some of the smartest people I've ever worked with.

Contras

Growing pains of acquiring more companies.

2,0
3 de fev. de 2026
Funcionário(a) sigiloso(a)
Recomenda
Visão de mercado da empresa

Prós

Pay is good as well as benefits.

Contras

Poor organizational structure and lack of clarity: Roles, responsibilities, and reporting lines were confusing. This made collaboration and accountability very difficult. Nepotism and favoritism in leadership: Upper management heavily favored hiring and promoting people from their previous companies the "buddy system". Loyalty to personal networks appeared to matter more than competence or performance, which created cliques and made nonconnected employees feel like outsiders. Hypocritical company culture: Leadership frequently talked about "employee matters" values, strong culture, and employee well being, but in practice these were not reflected in actions. Layoffs, heavy workloads after staff reductions, and a focus on looking good on paper undermined any real trust. Frequent layoffs and job insecurity: Multiple rounds of layoffs created constant uncertainty. Remaining employees were expected to absorb significantly more work with fewer resources and little recognition or support. Heavy favoritism toward offshoring and lower cost international employees: Upper management strongly preferred hiring or retaining talent in countries with significantly lower cost of living because their lower salaries made departmental budgets and headcount metrics look better on paper. This resulted in U.S. based employees being disproportionately targeted in layoffs or overlooked for retention/promotion.

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