Prós
eBay is one of the exceptional companies in the world. eBay provides tens of thousands of people the opportunity to earn a full or part-time income. It is gratifying to help both buyers and sellers complete their ecommerce transactions. When working for eBay, we are affecting people's lives for the better by enabling them to work for themselves. eBay is a community at its best, and as an employee you have the opportunity to make friends with countless people across the United States and Canada. Management is really good at keeping employees informed of company strategy while seeking feedback from employees on how things could run better at the company in its concerted effort to keep things human in the workplace. Compensation is fair and the health benefits are excellent. Career opportunities have improved substantially in the past two years. Senior Leadership appears to have stabilized at the Draper facility after several changes in the last four years lending itself to improved employee morale.
Contras
There is no differentiation between vacation time and sick days when working for eBay. Consequently, if you're sick for an extended amount of time, you'll probably not be able to take a week of vacation during the work year. eBay is currently going through a time in its history of immense change that has alienated a lot of customers who don't grasp how these change in policy help the community as a whole. Consequently, employees in customer support are encountering an inordinate amount of discontented members who have strong opinions about these changes. Sometimes, you have to exhibit a very thick skin as an employee as the conversations can get heated since the changes affect people's livelihoods. At times (not all the time), turnover is quite high at eBay because people have trouble dealing with hostile customers day after day.