Awesome but different question aptitude test and measure capabilities how we solve question in less time Awesome but different question aptitude test and measure capabilities how we solve question in less time
Candidatei-me online. Fui entrevistado pela A-Kaiser em jan. de 2021
Entrevista
• Analyzed past tickets for pattern recognition to identify and eliminate systematic issues and duplicate work. Increased customer satisfaction by implementing hard fixes on repeat issues. Reduced MTTR (Mean Time to Repair) and improved tickets’ NCT (Next Check Time).
• Resolved ticket inconsistencies for an accurate accounting of network outages and a correct determination of SLA accountability, avoiding millions in potential penalties.
Perguntas de entrevista [1]
Pergunta 1
• Analyzed past tickets for pattern recognition to identify and eliminate systematic issues and duplicate work. Increased customer satisfaction by implementing hard fixes on repeat issues. Reduced MTTR (Mean Time to Repair) and improved tickets’ NCT (Next Check Time).
• Resolved ticket inconsistencies for an accurate accounting of network outages and a correct?determination of SLA accountability, avoiding millions in potential penalties?
Candidatei-me por meio de recrutador(a). O processo levou 2 semanas. Fui entrevistado pela A-Kaiser (Fontana, CA) em set. de 2018
Entrevista
I interviews through a travel co and it was a simple online and phone interview. They asked me three questions about problem solving and to assess how thoughtful and intelligent my answers would be.