Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela APCD (Sydney) em abr. de 2021
Entrevista
The interview process was structured and professional. It began with a phone screening followed by a video interview. Questions focused on technical knowledge, problem-solving, and teamwork scenarios. The panel was friendly and supportive.
Perguntas de entrevista [1]
Pergunta 1
What is your approach when handling multiple IT support tickets at the same time?
I explained how I prioritize based on impact and urgency, use ticketing tools to stay organized, and communicate with users to manage expectations.