Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela ASDA (Ipswich, Inglaterra) em out. de 2015
Entrevista
Applied early September. Got an e-mail last week inviting me to a Magic Session. Had the session on Wednesday. There were 8 of us with 4 members of staff. We first had to fill out an availability form. Then afterwards, we listened to the staff members talking about themselves. Then, we had to pair up and talk to each other about ourselves and then report back to the rest of the group. Then we had to pick a random item out of a bag and had to do some customer - colleague role play and then do that in front of everyone. Was then told we would get a call inviting us back to do the have a go session and a one to one interview. I got the call of Thursday and went in on the Friday morning. Spent an hour on the shop floor doing home shopping. The went for the interview. Wasn't overly long. A few simple questions about customer service. Was told that would hear by Monday (today) at the latest. Heard on Wednesday and I got the job. Induction on the 19th.
Perguntas de entrevista [1]
Pergunta 1
Give an example of when you felt you gave good customer service.
Fiz uma entrevista na empresa ASDA (Waterlooville, England).
Entrevista
group interview was a interesting experience more of an icebreaking exercise than an interview. very easy and friendly interviewers. They asked about our interested and we got to know each other
Simple process consisting of a 121 interview followed by a group induction. General questions around experience and customer service, motivations and goals etc. Looking to gain understanding of general competency for the role.
Fiz uma entrevista na empresa ASDA (Wolverhampton, Inglaterra).
Entrevista
was very easy and relaxed really and didn't ask me any crazy questions and I got the job the next day but the role was hard so probably why it was so easy