Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela AT&T em jan. de 2022
Entrevista
I applied for AT&T on January 11th, did the assessment which took about one hour, and I then was scheduled a video one-on-one interview on January 13th. The interview was 5 situational based questions (Use the STAR format), employment history and then she told me about AT&T. After that, I checked the application status everyday until I got phone call on January 21st with an offer.
Perguntas de entrevista [1]
Pergunta 1
-Tell me about a time you dealt with a difficult customer, what was the situation, what did you do, and what was the result?
Candidatei-me online. Fui entrevistado pela AT&T (Washington, DC) em jan. de 2022
Entrevista
Basic interview. Had to fill out a quiz that took 30 mins an passes immediately, then went on the webex interview that lasted about 15 mins. Got denied again and wasn’t told the reason why. I’m clearly fit for the job if I worked there 4 years ago. Att holds grudges…
Perguntas de entrevista [1]
Pergunta 1
How would you hand frustrated customers ?
How do you remain calm why customers are in a rush?
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela AT&T (Birmingham, AL) em fev. de 2021
Entrevista
I had two rounds of interviews and it went quickly. The hiring managers were nice. They asked me about past experience, past situations, customer escalations, and why I wanted to work there.
Perguntas de entrevista [1]
Pergunta 1
Describe a time you handled a dissatisfied customer, the situation including the outcome?