The interview process took 3 rounds, first speaking with the Store Manager, then the General Manager and finally the District Manager. I had a pleasant experience during the interview process in the first 2 rounds. The interactions with GM in particular were great, with him assisting me to follow up on the application process throughout and he was very friendly. Initial interview was a group-type interview, with me and another candidate taking turns to answer the same questions which were read out from an interview form. The final interview was not as pleasant. I was kept waiting for a substantial period of time (around 30 mins or more). Throughout the interview, there was also a lack of eye contact and attention given to the candidate. Interviewer offered an explanation that it was due to typing down the information, but it still felt inappropriate and disrespectful to the applicant. Despite the role being a Manager-in-Training position that I understood to allow cross-industry transition with relevant training provided, the last interviewer focused mainly on my lack of experience in the retail industry as a potentially disqualifying factor. Toward the end of the interview, I was asked if I would consider working as a Part-time Sales Associate as an alternative, which I understood to be an hourly-rated part-time role. I felt this question was inappropriate as it was irrelevant to the type of role I had applied for.

Una entrevista por telefono y despues una en persona con preguntas tipicas de experiencia en el área de la moda, atención al cliente y experiencias de como resolver situaciones de clientes insatisfechos