Candidatei-me online. Fiz uma entrevista na empresa Accredible.
Entrevista
The first stage was a screening call with a recruiter. Then I was sent a take home assignment. They asked to create an account on their platform which is a great way for them to increase their user base. The assignment involved answering support tickets and writing kb articles. They asked me not to copy paste from the help center but to show more personality in my responses to the tickets, which I did. A few days later they sent me a rejection email saying that I did not copy paste enough from their knowledge base. So basically they failed me for following the instructions that they gave me before the assignment.
Perguntas de entrevista [1]
Pergunta 1
Take home assignment that involves creating a user account on their platform and answering support tickets.
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Accredible (Charleston, SC) em set. de 2025
Entrevista
The HR screening was scheduled for 15 minutes but ended up running for 30 minutes. Since the recruiter was based overseas, my interview time options were very limited and ended up being very early in the morning (before 6 am) in my time zone. During the call, it seemed my basic application details had not been fully reviewed.
I then moved on to a one-hour interview with a director. The questions themselves were thoughtful and relevant to the role. However, the interview setting was noticeably informal, as the interviewer was on a couch and dressed very "comfortably", leaving me questioning if I was genuinely being considered from the start. At the end of the conversation, I asked about next steps and was told it would involve a panel interview with a presentation. When I asked about the presentation’s focus, I was told the details were not even developed yet.
Perguntas de entrevista [1]
Pergunta 1
Describe your Customer Success operations in previous roles.
The interview process involved a 3-hour take-home assignment, which required creating an account on their system. Deleting this account afterwards proved to be unnecessarily difficult. Following the submission, I was ghosted and received no feedback whatsoever. Ultimately, this felt like a waste of time, though I suppose they gained a new "user" out of it.
Perguntas de entrevista [1]
Pergunta 1
Create an API call, answer a set of questions from a customer.