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      Aha!

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      Buscas relacionadas: Avaliações da empresa Aha! | Vagas da empresa Aha! | Salários da empresa Aha! | Benefícios da empresa Aha!
      Entrevistas da empresa Aha!Entrevistas do cargo de Senior Customer Success Manager da empresa Aha!Entrevista da empresa Aha!


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      Entrevista para Senior Customer Success Manager

      18 de abr. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Aha! em abr. de 2018

      Entrevista

      The first interview was with a recruiter that asked general resume questions and talked about the role. It excited me as I looked up to the company and the product. I was then scheduled to speak to a Group Customer Success Manager. The interviewer showed up late and shockingly ended the call within 15 minutes or so. The interviewer asked why I had left a previous company, and my answer was that I was looking for something more challenging (5 years ago). The interviewer got stuck madly on words like "challenging" and the fact that I said I am looking to work with "clients" instead of "customers". She decided that I wasn't a fit, and that I would quickly get bored in the position. She talked about the job being a "routine" job, and that i might quit within 6 months. She also felt like it wasn't worth continuing the conversation by that point. I felt like the interviewer had pre-judged who I am prior to the call, or that she simply had a bad day and didn't really want to interview me. Sad...I also felt like I had a lot to bring to the table given my product management and consulting background. I would've never thought I would get shut down minutes into an interview....The only thing I came out with is that the company is looking for people that are less ambitious? Who knows...

      Perguntas de entrevista [1]

      Pergunta 1

      Why did you leave company X?
      1 resposta
      8
      avatar
      Resposta da empresa Aha!
      8y
      Thanks for taking the time to share your experience. We just reviewed your feedback with the entire Customer Success leadership team. We appreciate the time you spent talking with us and apologize that the process and last conversation frustrated you. It is our hope that every candidate has a great experience talking with our team and wish you the best in your job search.

      Outras avaliações de entrevista de vagas de Senior Customer Success Manager da empresa Aha!

      Entrevista para Senior Manager, Customer Success

      23 de out. de 2018
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Aha!.

      Entrevista

      The process was very organized and efficient. I met with 4 different people via video interview over the course of 2 weeks and I never felt like I was having to repeat myself. It was clear that each person had a specific area of focus. The questions were thought-provoking and steered clear of the clichéd "Where do you want to be in 5 years?" It was clear that the structure was designed to give them a chance to let you talk and get to know how you communicate, think on your feet and respond to different conversation types all while gathering more information about your experience. They very much were looking for personality as well as skill.

      Perguntas de entrevista [1]

      Pergunta 1

      Because remote teams are the Aha! culture they asked me about my experience with and thoughts about working on a 100% remote team.
      Responder à pergunta
      8

      Entrevista para Senior Customer Success Manager

      24 de out. de 2018
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência positiva

      Entrevista para Senior Manager, Customer Success

      9 de ago. de 2018
      Funcionário(a) sigiloso(a)
      Atlanta, GA
      Oferta aceita
      Experiência positiva
      Entrevista difícil
      Entrevista com nível médio de dificuldade

      Candidatura

      O processo levou 3 dias. Fiz uma entrevista na empresa Aha! (New York, NY).

      Entrevista

      After submitting resume, I received a response right away to set up an interview. The recruiter was prompt and professional during our conversation - which went well. She was honest about my strengths and weaknesses compared to the position. I received a response the next day that they would not be moving forward for the reasons that she already mentioned. I was admittedly light on experience compared to the req, and they were respectful and prompt during the process. Not much more you can ask for.

      Perguntas de entrevista [1]

      Pergunta 1

      What kind of process did you follow?
      Responder à pergunta
      4

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fiz uma entrevista na empresa Aha! (Atlanta, GA).

      Entrevista

      First thing to realize is that all interviews are via video, so best to prepare accordingly. This was explained well in the setup email/calls. I had a preliminary call/interview, followed by (I think) three more within a week to a week and a half (pretty sure it would have been quicker but I was unavailable for a couple of recommended timeslots). Very aggressive but also welcome because I was really...really ready to leave my former position. The initial call was a screening call...I felt that...the whole thing could have ended there so every interaction is critical. This initial call also explained the entire process and let me know what to expect every step of the way. The interviews themselves were pleasant, but challenging. The people you interview with are true experts in every sense of the word and will challenge you. But, then again, I was looking for challenging work so that was fine with me. I never had a doubt as to where I stood...if I was being moved on or if the process was over. There was always a very short (if at all) timeframe before I was told I'd have another interview or not. Having withstood previous interviewing black holes, this was appreciated. I made it through but I'm also aware that those who don't are informed as quickly as possible and treated with respect...always thanked for taking the time out of their schedule to participate. As a quick summary I would say that this interview process was the most professionally conducted I've been involved with (from either side of the table). Knowing so quickly if you're moving on or not is such a respectful thing to do - but many other companies fail to do this.

      Perguntas de entrevista [1]

      Pergunta 1

      I see you managed a SaaS product in the past, can you share some details around your customer interactions during that role?
      Responder à pergunta
      1