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      Alaska Airlines

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      Buscas relacionadas: Avaliações da empresa Alaska Airlines | Vagas da empresa Alaska Airlines | Salários da empresa Alaska Airlines | Benefícios da empresa Alaska Airlines
      Entrevistas da empresa Alaska AirlinesEntrevistas do cargo de Customer Service Agent da empresa Alaska AirlinesEntrevista da empresa Alaska Airlines


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      Entrevista para Customer Service Agent

      4 de abr. de 2014
      Candidato(a) sigiloso(a) à entrevista
      San Jose, CA
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Alaska Airlines (San Jose, CA) em fev. de 2014

      Entrevista

      Applied on line and maybe a week later got a email asking me to respond back about the best way to be reach and what time. Got a phone call the next morning, simple questions and I passed that part. She then sent me an email for a group interview which was being held two days later. Interview was at 8am in a hotel close by San Jose airport with about 50 people there. The panel was about 5 people, one worked there for only two years while another I believe over eleven years. They went over the background of the company and how your time sheet may look. Starting off seems like you get the hours no one wants, starting at 4am. They then split us up into groups which we played games and had to answer questions. At times I felt like it was a comedy contest, guess people thought if I could make them laugh the whole time I'll be hired. After the games and questions they made us wait 25mins to go over who they wanted to keep there for a 1 on 1 interview. Out of all the people there they maybe called about five names including a young man which I have no idea how he got his name called. He couldn't even answer his questions and was joking the whole time. So many different walks of life so I have no idea what they were looking for after they picked him as one. You can apply online for another position but for the same one you have to wait a whole year. In a year I will have another job and if I didn't I wouldn't apply for this airline again. Also you can not smoke cigarettes, you have to be at lease 6months clean of it.

      Perguntas de entrevista [1]

      Pergunta 1

      Everybody had different questions. I believe my card asked me what would I do if a customer was short of money by only three dollars. After I answered they then asked me what if she does it all the time, what would I do?
      Responder à pergunta
      6

      Outras avaliações de entrevista de vagas de Customer Service Agent da empresa Alaska Airlines

      Entrevista para Customer Service Agent

      28 de fev. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Alaska Airlines.

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Perguntas de entrevista [1]

      Pergunta 1

      List one of your best and worst experiences in customer service
      Responder à pergunta

      Entrevista para Customer Service Agent

      4 de set. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Palm Springs, CA
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa Alaska Airlines (Palm Springs, CA).

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Perguntas de entrevista [1]

      Pergunta 1

      How would you deal with a difficult passenger
      Responder à pergunta

      Entrevista para Customer Service Agent

      18 de abr. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Seattle, WA
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Alaska Airlines (Seattle, WA) em jan. de 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for Alaska Airlines?
      1 resposta
      1